Effective Date: April 16, 2025
Welcome to SpyderNet IT. These Terms and Conditions govern your use of our services and website. By accessing or using our website and services, you agree to comply with and be bound by the terms outlined below.
1. Services Provided
SpyderNet IT provides IT support, computer repair, and network troubleshooting services for residential and small business customers in Orange County, California.
2. Appointments & Communication
All services are provided by appointment only. By submitting your information via our website or contacting us directly, you agree to receive communication from SpyderNet IT by phone, email, or text message.
3. Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. We accept major credit/debit cards, cash, and approved digital payment methods.
4. No Warranty Disclaimer
While we strive to provide reliable and effective solutions, SpyderNet IT does not guarantee that every issue will be resolved. Services are provided "as is" without any warranties, express or implied.
5. Limitation of Liability
SpyderNet IT is not liable for any damages, data loss, or hardware malfunctions that occur during or after service, except in cases of proven negligence.
6. Cancellations
We appreciate at least 24 hours' notice for any cancellations. Missed appointments without notice may incur a cancellation fee.
7. Privacy
Please refer to our Privacy Policy for information on how we collect and use your data.
8. Updates to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.
9. Contact Us
For any questions or concerns, please contact:
Email: spydernetit@gmail.com
Phone: (949) 412-0047
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